Last update :
2012-02-02
QUESTIONS
NEWS
12 January 2012
NEW ISSUE OF NEWSLETTER INFO 9-1-1 QUÉBEC
PARTNERS
- Fédération Québécoise des Municipalités
- Quebec Union of Municipalities
- Ville de Montréal
- Ministère des Affaires municipales, des Régions et de l'Occupation du territoire
QUICK LINKS
FAQ
- What is the purpose of the municipal tax for 911?
- Why is the municipal tax for 911 replacing the municipal tariff for the service?
- How was the municipal tax for 911 implemented?
- Who must pay the municipal tax for 911?
- Will someone who is a client of both landline telephony and wireless telephony service have to pay the municipal tax for 9-1-1?
- Will telephone service clients have to pay the municipal tax every time they dial 911?
- Are prepaid airtime cards covered by the municipal tax for 911?
- How much is the municipal tax for 911?
- Why is the amount of the municipal tax lower than the municipal tariff that it is replacing?
- When did the municipal tax for 911 came into force?
- How is the municipal tax for 911 collected?
- How much revenue will the municipal tax for 911 generate and how will it be allocated?
- Do telephone service providers retain an amount to cover their administrative costs?
- Why is Revenu Québec responsible for collecting and recovering from service providers the municipal tax for 911?
- Why has the Agence municipale de financement et de développement des centres d’urgence 911 du Québec been created?
- Is the municipal tax for 911 subject to the GST and the QST?
- Is Québec the only province in Canada where funding for 911 emergency centres is assumed by telephone service clients?
- What explanation is there for the different amounts linked to the 911 emergency service that appear on the invoices of the telephone service providers?
- How will clients be notified that they are paying the municipal tax for 911?
- Will the municipal tax allow the enhancement of the services provided by 911 emergency centres?
- Given that wireless telephone clients will from now on be contributing to funding 911 emergency centres, will they obtain a better service?
- What is the meaning of "wireless enhanced 9-1-1 services"?
- What is Voice over Internet Protocol (VoIP) 9-1-1 Service?
What is the purpose of the municipal tax for 911?
The municipal tax for 911 is intended to fund 911 emergency centres, which answer calls from individuals in distress and trigger the intervention of the appropriate emergency services such as the police, firefighters, ambulance services, and so on.TopRead MoreWhy is the municipal tax for 911 replacing the municipal tariff for the service?
The municipal tax for 911 is replacing the municipal tariff for reasons of fairness, to ensure that all telephone service clients in Québec, who number 8 million, contribute from now on to the funding of 911 emergency centres, and not only 4.4 million customers, as was previously the case.TopRead MoreHow was the municipal tax for 911 implemented?
In the wake of the government’s commitment to ensure that all telephone service clients contribute to funding a 911 emergency centre, in 2008 and 2009 the National Assembly adopted the necessary legislative provisions to apply the municipal tax for 911. In the summer and fall of 2009, the municipalities adopted by-laws stipulating the application of this tax. Throughout the process, representatives of the municipalities, 911 emergency centres and telephone service providers were consulted.TopRead MoreWho must pay the municipal tax for 911?
All clients of a telephone service provided in the territory of a Québec municipality that enables the clients to dial 911 to reach a 911 emergency centre offering services in Québec must pay the municipal tax.TopRead MoreWill someone who is a client of both landline telephony and wireless telephony service have to pay the municipal tax for 9-1-1?
Yes.TopRead MoreWill telephone service clients have to pay the municipal tax every time they dial 911?
No, the 40¢ tax is monthly, whether or not the client uses the 911 service.TopRead MoreAre prepaid airtime cards covered by the municipal tax for 911?
In the case of prepaid wireless telephone services, the telephone service provider will collect the municipal tax once a month for a given telephone number.TopRead MoreHow much is the municipal tax for 911?
The tax is 40¢ per month, a minimal amount bearing in mind that it provides access to the important service that 911 emergency centres offer.TopRead MoreWhy is the amount of the municipal tax lower than the municipal tariff that it is replacing?
The amount of the municipal tax (40¢ per month) is less than the municipal tariff (47¢ per month) because the number of clients of a telephone service who will have to pay it is more important. However, the reduction in the amount payable is not proportional to the increase in the number of clients who now have to pay the tax, since the 40¢ per month also takes into account the cost of enhancing the services provided by 911 emergency centres.TopRead MoreWhen did the municipal tax for 911 came into force?
The municipal tax for 911 is collected since December 1, 2009.TopRead MoreHow is the municipal tax for 911 collected?
Telephone service providers collect the tax from their clients and remit it to Revenu Québec, which in turn remits it to the Agence municipale de financement et de développement des centres d’urgence 911 du Québec, which is responsible for apportioning it among the municipalities.TopRead MoreHow much revenue will the municipal tax for 911 generate and how will it be allocated?
The municipal tax will generate $40 million in revenues annually. Of this amount, $34.5 million (86%) will be received by the 911 emergency centres, i.e. $13.5 million more than was the case prior to the application of the municipal tax, which will make it possible to enhance services.TopRead MoreDo telephone service providers retain an amount to cover their administrative costs?
Telephone service providers will retain 4¢ deducted from the 40¢ tax, compared with the 6¢ kept by providers that previously collected the municipal tariff of 47¢ that the municipal tax for 911 is replacing.TopRead MoreWhy is Revenu Québec responsible for collecting and recovering from service providers the municipal tax for 911?
Revenu Québec is in the best position to ensure that all providers fulfil their responsibility to collect the municipal tax from their clients.TopRead MoreWhy has the Agence municipale de financement et de développement des centres d’urgence 911 du Québec been created?
Since it is very difficult to link the amount collected from wireless telephony clients to the territory of one municipality in particular, it is preferable to entrust the apportionment of proceeds from the tax to a single agency that will ensure the fair distribution of the funds.TopRead MoreIs Québec the only province in Canada where funding for 911 emergency centres is assumed by telephone service clients?
No. Similar procedures apply in six other provinces. The 40¢ tax in Québec is among the lowest in Canada.TopRead MoreWhat explanation is there for the different amounts linked to the 911 emergency service that appear on the invoices of the telephone service providers?
Only the 40¢ per month municipal tax funds 911 emergency centres. Clients should contact their telephone service provider concerning any other amount on the invoice.TopRead MoreHow will clients be notified that they are paying the municipal tax for 911?
Providers must notify each of their clients, at least once a year.TopRead MoreWill the municipal tax allow the enhancement of the services provided by 911 emergency centres?
Yes. The municipal tax will generate $13.5 million in additional funding for 911 emergency centres, which will enable them to enhance services.TopRead MoreGiven that wireless telephone clients will from now on be contributing to funding 911 emergency centres, will they obtain a better service?
Yes. Additional funding from the municipal tax for 911 will enable 911 emergency centres to use new technological tools that ensure prompter response to calls from a wireless telephone.TopRead MoreWhat is the meaning of "wireless enhanced 9-1-1 services"?
See the explanations provided by the CRTC. click hereTopRead More