9-1-1 is a municipal responsibility in Québec.

Thirty emergency call centers provide service to the people of Québec. The Agence municipale de financement et de développement des centres d'urgence 9-1-1 du Québec (the "Agency") is a non-profit organization designated in accordance with the Act respecting municipal taxation.

Learn more about the Agence

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The municipal tax for 9-1-1 service

The municipal tax for 9-1-1 service is a monthly payment of 40 ¢ that must be paid by every customer of a given telephone service, regardless of the physical mode (landline or wireless, including internet phone service and prepaid card services), if that service allows users to call, directly or indirectly, an emergency 9-1-1 centre.

This tax came into effect on December 1, 2009.

Learn more about the tax

Latest publications

Please visit the French Publications section of the website. You will find our press releases, annual reports and our monthly publication INFO 9-1-1 Québec.