9-1-1 is a municipal responsibility in Québec.

Twenty eight emergency call centers provide 9-1-1 service in Québec. The Agence municipale de financement et de développement des centres d'urgence 9-1-1 du Québec (the "Agency") is a non-profit organization designated in accordance with the Act respecting municipal taxation.

Learn more about the Agence

Search the website

The municipal tax for 9-1-1 service

The municipal tax for 9-1-1 service is a monthly payment of $0.46 that must be paid by every customer of a given telephone service, regardless of the physical mode (landline or wireless, including internet phone service and prepaid card services), if that service allows users to call, directly or indirectly, an emergency 9-1-1 centre. This tax came into effect on August 1st, 2016. From 2009 to 2016, the rate was $0.40 a month.

Learn more about the tax

Latest publications

Please visit the French Publications section of the website. You will find our press releases, annual reports and our monthly publication INFO 9-1-1 Québec.